Fernhill Nursery
Click and collect for 1,400 plants
A plant nursery that took orders by phone now sells its whole greenhouse stock online, with collection slots that match staff hours.
- Client
- Fernhill Nursery
- Sector
- Retail
- Year
- 2026
- Built with
- Astro, TypeScript, PostgreSQL
Results
61%
Orders placed online
Before: 0%
1.3 s
Largest content on mobile
Before: 4.8 s
120
Phone calls per week
Before: 310
The brief
Fernhill grows about 1,400 plant varieties under glass. Stock changed daily and lived in a spreadsheet, so customers phoned to ask what was available, and two staff spent most mornings answering.
What we built
The stock spreadsheet became a small database the growers update from a tablet in the greenhouse. The site reads it every ten minutes, so a sold-out plant disappears from the shop before anyone can order it.
Customers choose a collection slot when they pay. Slots follow the rota, so the shop never offers a time when nobody is at the till.
After launch
Phone calls fell within a month. The growers now ask for features themselves; the latest is a “back in stock” email for plants that sell out every spring.